AI-led Transformation, the next success DNA

We are living in the very first days of AI being applied to real life, and people have started to be scared about AI with the term "AI takeover", but there is a very certain confirmation which had been agreed upon:

• Cloud Artificial Intelligence (AI) really takes over the World? The answer is NO. AI will not take over the world.
• Will AI dominate the business world, the answer is undoubtedly YES.

From a Business Point of View, we cannot deny that AI is dominating the business world, so it become the next success DNA for all businesses all over the world.

The State of AI in Business

The topic of AI and its potential to revolutionize business growth and performance is frequently discussed, but what is the overall outlook for its practical use in the business world? (Refer source)

• 44% of private sector companies plan to invest in AI systems in 2023
• 35% of companies are using AI and 42% of companies are exploring AI for its implementation in the future
• 91.5% of leading businesses invest in AI on an ongoing basis
• Customer satisfaction is expected to grow by 25% by 2023 in organizations that use AI

These numbers will of course increase and in the next 05 years (2023-2028), AI will be the game-changer in business. This is the reason why Investidea started investing in AI in 2021, and the result is new business have been born "AI-led Transformation".

AI Business benefits

There will be a very long story to talk about AI business benefits and it will depend on a lot of your Business models, but we can easily see these benefits with examples.

Satisfy customers by deep AI analyst

All B2C businesses are competing with each other by collecting customer behavior, then manually studying, and analyzing this large volume of data. With AI-based solutions, this analyst can be fast nearly real-time, and fully automated.

So each customer who comes to your system will experience the best services, and the customer funnel is optimized the most to support sales and customer satisfaction. The key success here is the combination of 02 main AI/ML models:

• 1st model: analyze all customer data and define the customer satisfaction score formula
• 2nd model: self-trained AI/ML to optimize the customer satisfaction score

Make wise decision by forecasting business trend, and thread

C-level business members make decisions every hour, and with the current data analyst solution, you can have a lot of insight reports and references to make decisions, but this is ... not enough. Data reports will not stop by showing what is happening, with AI-based solutions, data reports need to show more prediction, forecasting, trends, and thread to your business.

So depending on your key business metrics, AI/ML analysts will calculate these metrics over time while considering both internal and external impact indicators. From this, AI/ML can easily forecast these key metrics in the upcoming periods and support you in the decision.

Create a new business, new market, new world ...

The success of OpenAI with ChatGPT is the best example of this. The new market of AI content generators is created and in their first days of changing the world. When you are running your business today, millions of AI projects are creating and testing the new market, so tomorrow maybe in your current market, your current business will not exist anymore.

At least with AI-based solutions, you can upgrade your business to a new level which can be strong, sustained, and most importantly can extend your market in the AI world.

Investidea AI-led transformation services

Understanding the power of AI and mastering AI/ML to apply to each individual business is a challenging mission, but this is worth trying. Investidea members are always striving for Excellence, as our culture values, so we are confident to share our experiences in AI-led transformation.

One of the services on the group of Digital transformation services, we will bring AI into each individual business and start injecting "the next success DNA" into your business's tech platform.

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